Mihaela Magdalena Margel is a Web communication consultant at the European Commission for the Product Safety and Rapid Alert System Unit. She contributes to the streamlining and editing of content for the website, developing strategies to reach consumer’s attention and ensuring the system’s public interface adequately informs the public about products posing risks. She assists the Consumer Safety Network (CSN), Safety Gate contact points and other external users on how to best proceed when providing the Commission with information on products posing risks to consumers, and on measures taken to address such risks. In addition, she works on Campaigns for the consumes, in collaboration with different stakeholders such as Health Canada, and she follows the development of the Artificial intelligence (AI), connected products and future challenges in product safety.

She started her journey in the product safety field as a former (Blue Book) trainee in the Product Safety and Rapid Alert System Unit.

She is a graduate of a Double Degree Program at the University of Padova in Italy and Jagiellonian University in Poland, at the Centre of European Studies (where she obtained a Double Degree in European Studies and Global Communication Policies). She also obtained a Bachelor Degree in Political Science, International Relations and Human Rights.

She applies everything she is learning every day to her two passions: safety and performing arts.

Neville Matthew is a General Manager in the Australian Competition and Consumer Commission. He has been working on consumer product safety since 2013. Neville also has experience across chemical regulation, environmental protection and managing financial risks to major public programs. Neville started his public sector career in law enforcement in 1986.

Neville has been actively participating in the OECD’s Working Party for Consumer Product Safety since 2015 and was appointed as the Chair of the Working Party as of 1 January 2019. Neville has also represented Australia since November 2018 on the consumer product safety expert Working Group formed by UNCTAD.

Sylvia Maurer is Director for Sustainability, Energy, Food, Health and Safety at BEUC, the European Consumer Organisation. BEUC acts as the umbrella group in Brussels for its members and its main task is to represent them at European level and defend the interests of all Europe’s consumers. BEUC investigates EU decisions and developments likely to affect consumers, with a special focus on financial services, food, digital rights, consumer rights & enforcement and sustainability.  Sylvia supervises BEUC’s food, health, energy, sustainability, and safety teams. She represents BEUC in Commission working groups such as the Consumer Safety Network. Moreover, she oversees externally funded projects.  Sylvia joined BEUC in December 2007. She studied Political Science and European Studies at the Universities of Bonn, Bradford and Berlin. In 2021 she obtained a certificate in leadership from University of Applied Sciences Koblenz.